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Label Printers
Barcode Scanners
Data Collection Units
Barcoding Software
Label Applicators
Cleaning Products
Labels and Tags
Ribbons

  

Return Policy

  • If the product that was shipped is defective, you must contact us within 4 days of receipt. If for any reason you wish to return your purchase, contact us within 10 days of purchase
  • All returned items must have an RMA (Return Material Authorization) number. Any products sent to us without an RMA number will be refused
  • All returns/exchanges must be in original packing and unused
  • Do not make any marks on products or product packaging. Credit will be issued only after inspection.

Non-returnable Items
The following items are non-returnable

  • software
  • parts
  • cables
  • labels, ribbons, printheads, and all other consumables

Restock Fees

  • No restock fee on DOA (dead on arrival) products
  • R 400 / item fee for exchanges
  • 15-25% fee on all returned products. (varies according to manufacturer - please inquire)